Hollywood Sportsbook FAQs

Hey there!

We've put together a frequently asked questions section which will cover the most common questions regarding the new HollywoodSportsbook. However if you have any additional questions feel free to contact us via live chat or telephone.

FAQ

What happened to Hollywood Sportsbook?

Hollywood Sportsbook will continue to serve and provide its loyal players with the best promotions and offers you can find. Enjoy all the great benefits Bookmaker.eu has to offer, and on top of that get exclusive offers for using your Hollywood Sportsbook account. 

We decided to become part of the Bookmaker.eu family given the advantages it represents in terms of processing deposits and withdrawing funds. You will also have the confidence of being backed by the biggest name in the industry and a widely recognized A+ sportsbook.

Positive aspects:

  • Additional deposit options.
  • Fast and reliable payouts.
  • Better odds and higher betting limits.
  • Receive additional benefits by using your Hollywood account at Bookmaker.eu.
  • Same great service as always, contact: crew@hollywoodsportsbook.eu.
  • Backed by an undisputed industry leader Bookmaker.eu.

My Account:

Do I need to transfer my Hollywood Sportsbook balance to Bookmaker.eu?

No. Your Hollywood balance has already been transferred to Bookmaker.eu. Simply login to Bookmaker.eu using the same username and password you had at Hollywood Sportsbook.

What happens if I already have an account with Bookmaker.eu?

You can continue to use both accounts, however only with a Hollywood Sportsbook at Bookmaker account you will receive Bookmaker.eu promotions in addition to all the exclusive Hollywood Sportsbook benefits.

Do I need to create a new account at Bookmaker.eu?

No. Your account has already been created with the same username and password that you had at Hollywood Sportsbook. Also your balance has already been transferred to your new account, simply log in and continue to play.

What happened to my open bets?

All pending wagers will be honored accordingly, some future wagers will not show on your account immediately, but as soon as the line/odds become available, we will punch them in honoring the odds they were originally placed under.

What happens to my pending payout?

If you have any pending payouts at Hollywood Sportsbook, your funds will be returned to your gaming account. Being that we're dealing with new financial entities your KYC information is needed once again to issue a new payout.

Will I be able to view my Betting and Transaction History from Hollywood Sportsbook?

No. Unfortunately your Betting and Transaction History from Hollywood Sportsbook will not be accessible on the Bookmaker.eu website due to the interface update.

If my account was previously closed may I reopen it now?

Your inactive account was migrated to Bookmaker.eu, please email crew@hollywoodsportsbook.eu for immediate assistance.

Is my personal information safe and secure?

Yes indeed, your information will continue to be stored securely according to industry standards.

Will I need to provide KYC documents again?

Yes, since we're dealing with new financial entities your KYC information is needed once again, just like if you start working with a new bank that offers better service. You must submit a copy of your valid ID before any payout from your account will be processed. Also if you deposit by credit card you will be required to fill-out a Credit Card Authorization Form verifying the original charges.

What if I live in Previously Restricted state / country?

We are once again accepting players from previously restricted areas. Please email crew@hollywoodsportsbook.eu for immediate assistance.

Deposits & Withdrawals:

What happens to my pending payout?

If you have any pending payouts at Hollywood Sportsbook, your funds will be returned to your gaming account. Being that we're dealing with new financial entities your KYC information is needed once again to issue a new payout.

What are the options I have to deposit and withdraw from the account?

We offer Bitcoin, Checks, Bank wire, P2P MoneyGram as well as other methods based on availability.

Are there any fees for deposits or withdrawals?

Yes, there are standard processing fees which will vary depending on the method used.

Do I need to verify my account for withdrawals once again?

Yes, since we're dealing with new financial entities your KYC information is needed once again. You must submit a copy of your valid ID before any payout from your account will be processed. Also if you deposit by credit card you will be required to fill-out a Credit Card Authorization Form verifying the original charges.

Gaming History:

What happened to my open bets?

All pending wagers will be honored accordingly, some future wagers will not show on your account immediately, but as soon as the line/odds become available, we will punch them in honoring the odds they were originally placed under.

Will I be able to view my Betting and Transaction History from Hollywood Sportsbook?

No. Unfortunately your Betting and Transaction History from Hollywood Sportsbook will not be accessible on the Bookmaker.eu website due to the interface update.

Bonuses:

Will I still receive bonuses?

Yes, you will have the opportunity to select from various bonus options at the time of your deposit.

Do my bonuses have rollover requirements?

Yes, Rollover requirements will vary based on the bonus selected.



Where do I learn more about Bookmaker.eu?

To learn more about Bookmaker.eu click here.

USA customers can directly fund their Hollywood Sportsbook betting account using a variety of different secure deposit options, including Credit Cards (debit, credit card or prepaid card), Person To Person transfers, Bitcoin and Bank Draft.

  • Secure Online deposit methods
  • Visa Card Deposit method
  • Master Cards deposit method
  • Person to Person deposit method
  • Bitcoin deposit method

Contact Us

Click below to chat with a CS representative, give us a call or shoot us an email, we're here to help

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